When I think about Harmony, I think "Reliability" and "Dedication". She always shows up. She always reaches out and tries to connect with members. And she always strives to be the best she can be.
Being a fellow member of DW, I've been able to see how Harmony interacts with the members around her. She's kind and considerate, and even sympathetic. There are few in the division that haven't heard of her and respect her reputation. Whether you're well known or hardly known, Harmony will take time out of her day to game with you and make sure you feel like family.
Outside of Clan Ops, Harmony has been making waves ever since she joined the News Department back in early 2018. I've read every article she's written. I've had many discussions with her about KSI, the state of the community, the meaning of life, food, games, writing in general, etc. You name it, we've talked and/or argued about it. But this is a good thing. Harmony's intellect has been an asset to News in many ways. She's not only written truck-loads of quality content for the Global site but she's also covered KSI's annual events without fail for over a year. Recaps, scores, play-by-play, the whole nine yards - she's done it all. As a Senior News Writer, Harmony is in charge of orienting and mentoring News staff as well as overseeing KSI's Instagram content schedule. Her dependability has made her invaluable to Department Operations.
I believe she absolutely deserves Outstanding Service Level One - not only for her past accomplishments in KSI but also for the continued dedication she shows our community on a daily basis. I have no doubt Harmony will be here years from now. Members like this are few and far between. I'm glad she's been nominated for this award. She's earned it.